EliteCards - Refund Policy
EliteCards - Refund Policy
Welcome to EliteCards! By accessing and using our service, you agree to comply with and be bound by the following refund policy. Please read these policy carefully before using our services.
Welcome to EliteCards! By accessing and using our service, you agree to comply with and be bound by the following refund policy. Please read these policy carefully before using our services.
1. Refunds
1. Refunds
1.1 All purchases made through EliteCards are final and non-refundable, except as outlined in this Refund Policy.
1.2 Refunds may be issued under the following circumstances:
Invalid or Faulty Codes: If a digital code purchased from EliteCards is found to be invalid, faulty, or unusable due to reasons beyond the customer's control, a refund may be granted upon verification.
1.1 All purchases made through EliteCards are final and non-refundable, except as outlined in this Refund Policy.
1.2 Refunds may be issued under the following circumstances:
Invalid or Faulty Codes: If a digital code purchased from EliteCards is found to be invalid, faulty, or unusable due to reasons beyond the customer's control, a refund may be granted upon verification.
2. Refund Procedure
2. Refund Procedure
2.1 To request a refund, customers must contact EliteCards customer support within 24 hours of the purchase date, providing relevant details and evidence as necessary.
2.2 EliteCards reserves the right to assess each refund request on a case-by-case basis and may require additional information or verification before processing the refund.
2.3 Refunds will be issued using the our preferred payment method whenever possible. In cases where this is not feasible, alternative refund methods may be offered at the discretion of EliteCards.
2.1 To request a refund, customers must contact EliteCards customer support within 24 hours of the purchase date, providing relevant details and evidence as necessary.
2.2 EliteCards reserves the right to assess each refund request on a case-by-case basis and may require additional information or verification before processing the refund.
2.3 Refunds will be issued using the our preferred payment method whenever possible. In cases where this is not feasible, alternative refund methods may be offered at the discretion of EliteCards.
3. Refund Exceptions
3. Refund Exceptions
3.1 EliteCards does not offer refunds in the following situations:
Change of mind or buyer's remorse.
Failure to read or understand the product description or terms of purchase.
Customer error, including incorrect selection of products or failure to redeem codes properly.
Violation of EliteCards' terms and conditions.
3.1 EliteCards does not offer refunds in the following situations:
Change of mind or buyer's remorse.
Failure to read or understand the product description or terms of purchase.
Customer error, including incorrect selection of products or failure to redeem codes properly.
Violation of EliteCards' terms and conditions.
4. Suspicious Activity and Account Suspension
4. Suspicious Activity and Account Suspension
4.1 EliteCards reserves the right to take appropriate action in cases where suspicious activity is detected or an account has been suspended. Such actions may include, but are not limited to, the following:
• Orders identified as suspicious may be placed on hold or cancelled, and a refund may be issued at our sole discretion, subject to verification.
• Refunds will only be issued to the original account from which payment was made. Refunds to third-party or alternate accounts are not permitted.
• If requested refund account details are not provided by the customer within 24 hours of our request, EliteCards shall not be held liable for any resulting loss, and the refund request may be cancelled.
• Payments received from accounts that have been previously suspended will not be refunded, and EliteCards shall not bear any responsibility for such transactions. Customers will be clearly notified of their account suspension via message, and any further payments made after suspension are at the customer’s own risk. Depending on the severity of the violation or behavior, EliteCards reserves the right to limit or cease further communication with such accounts at its discretion.
4.1 EliteCards reserves the right to take appropriate action in cases where suspicious activity is detected or an account has been suspended. Such actions may include, but are not limited to, the following:
• Orders identified as suspicious may be placed on hold or cancelled, and a refund may be issued at our sole discretion, subject to verification.
• Refunds will only be issued to the original account from which payment was made. Refunds to third-party or alternate accounts are not permitted.
• If requested refund account details are not provided by the customer within 24 hours of our request, EliteCards shall not be held liable for any resulting loss, and the refund request may be cancelled.
• Payments received from accounts that have been previously suspended will not be refunded, and EliteCards shall not bear any responsibility for such transactions. Customers will be clearly notified of their account suspension via message, and any further payments made after suspension are at the customer’s own risk. Depending on the severity of the violation or behavior, EliteCards reserves the right to limit or cease further communication with such accounts at its discretion.
5. Contact Us
5. Contact Us
5.1 For any inquiries or refund requests, please contact EliteCards customer support via Instagram, Messenger Chat or Email. Our team will assist you promptly and guide you through the refund process.
5.1 For any inquiries or refund requests, please contact EliteCards customer support via Instagram, Messenger Chat or Email. Our team will assist you promptly and guide you through the refund process.
Last Updated: 21 July 2025
Last Updated: 21 July 2025
© EliteCardsMV.
All Rights Reserved.
© EliteCardsMV.
All Rights Reserved.